Welcome to our FAQ page! We've compiled a list of the most common questions we receive to help you find answers quickly. If your question isn't answered here, please don't hesitate to contact us.
Pre-Sale Questions
What is the difference between the Free and Premium versions?
Our Free and Premium versions are designed for different user needs:
- Free Version: Perfect for getting started. It includes the core theme design but requires you to keep our footer credit link. It does not include premium features, theme updates, or customer support.
- Premium Version: The complete package. You can remove the footer credit, and you get a license for 3 domains, access to all premium features, lifetime theme updates, and our dedicated customer support.
Are your themes compatible with WordPress?
No. All of our templates are designed exclusively for the Google Blogger (Blogspot) platform. They are not compatible with WordPress, Shopify, or any other CMS.
Are the themes fully responsive and fast?
Absolutely. Every theme we build is fully responsive to look great on all devices, from desktops to smartphones. We prioritize performance by using clean CSS for design instead of heavy images, ensuring your site loads quickly.
Can I try a live demo before purchasing?
Yes! Every theme on our website has a "Live Demo" button that allows you to see exactly how it looks and functions before you make a decision.
Payment & Licensing
Is it a one-time payment or a subscription?
All of our premium themes are a one-time payment. There are no recurring fees or subscriptions. You pay once and own it forever, including future updates.
What payment methods do you accept?
We primarily accept payments via PayPal. If you need to use an alternative payment method, such as a direct bank transfer or USDT, please select "Other Payment Options" on our contact form to arrange it with our team.
How many websites can I use a premium theme on?
Your premium license key is valid for use on up to three (3) different domains. These can be your own blogs or blogs you are building for clients.
What is your refund policy?
Due to the digital nature of our products, all sales are final. We do not offer refunds once a theme has been purchased and downloaded. We strongly encourage you to explore the live demo and ask any pre-sale questions to ensure the theme is right for you. For more details, please see our Terms and Conditions.
Support & Customization
What kind of support is included with a premium theme?
Our premium support covers any issues related to theme installation, bug fixes, and guidance on using the built-in theme features. Support does not include custom modifications or assistance with general Blogger questions not related to our theme.
Do you offer support for free themes?
No, we do not provide technical support for our free templates. Support is a premium feature reserved for customers who have purchased a theme.
Can you customize a theme for me?
Yes, we offer theme customization services for an additional fee. If you need custom changes, new features, or a unique design, please select "Theme Customization Service" on our contact form to discuss your project. You can even visit our Best Blogger Templates.
Account & Updates
How do I download my purchased theme?
Once your payment is complete, a download link will be available immediately. You can also re-download your files and access updates at any time by logging into your account on our website.
How do I get theme updates?
Updates for premium themes are free for life. When an update is released, you can download the latest version by logging into your account. We will also announce major updates via our newsletter or blog.
Still have questions?
If you couldn't find the answer you were looking for, our team is ready to help. Please get in touch with us through our contact page.
Contact Us